Frequently Asked Questions
These answers are based on answers previously given to Cool Banff customers' questions.

Water cascades into this narrow canyon in the heat of summer, but in the winter the thundering falls freeze solid to create natural ice sculptures....

Join us for an unforgettable sunset and stargazing tour in the breathtaking Banff National Park, where adventure meets natural beauty. This immersive experience takes you...

See the very best of Banff National Park in one unforgettable day. Departing from Calgary or Banff, this full-day guided experience takes you through the...

Experience Banff with all your senses on this delicious walking and nibbling tour of Canada’s most iconic mountain town. Join Joanna... your local Banff guide...

Johnston Canyon is one of Banff National Park’s most popular hiking spots, but most people don’t think to experience it at night. Your headlight (yours...

This easy 3-kilometer trail through Kootenay National Park to see the historical Paint Pots is the perfect introduction to snowshoeing. You'll hike along a snowy...

HISTORY, CULTURE, NATURE & MORE - THE PERFECT "WELCOME TO BANFF" TOUR! * Explore the breathtaking scenery of Banff on a 2-hour walking tour. Stroll...

※Please note that during the summer season (June to mid-October), our itinerary will include Moraine Lake as an additional destination. When Moraine Lake closes for...

Trek through Johnston Canyon to a world of frozen waterfalls and pillars of blue ice. Learn about the formation of the canyon and photograph the...

Experience Banff with all your senses on the town’s original —and most delicious —walking food tour through one of Canada’s most breathtaking mountain destinations. Stroll...

The best‑value, highest‑quality food tour in the Rockies, featuring: 5 delicious food tastings at beloved local restaurants 3 alcoholic beverages (local craft drinks + signature...

*** Seasonal Destination Schedule*** June 1 – October 12 ➡️ Moraine Lake October 13 – May 31 ➡️ Johnston Canyon (when Moraine Lake is closed)...

Explore the stunning highlights of the Canadian Rockies with visits to iconic lakes and glaciers. Discover the turquoise beauty of Lake Louise and the scenic...

Explore the stunning highlights of the Canadian Rockies with visits to iconic lakes and glaciers. Star your adventure at the picturesque Lake Minnewanka, where mountain...

Explore four of the most iconic lakes in the Canadian Rockies—Lake Louise, Moraine Lake, Emerald Lake, and Peyto Lake—each offering its own breathtaking charm throughout...

THE EXPERIENCE: A private, tailored escape to the three most breathtaking lakes in the Canadian Rockies: Louise, Moraine & Emerald. We combine a feast for...

Explore the majestic Canadian Rockies on the Classic Banff and Lake Louise Explorer tour. This full-day adventure showcases stunning mountain landscapes and the iconic turquoise...

Visit two canyons, two national parks in two provinces with waters reaching two different oceans - all in one experience! 2 x 1-hour ice walks...

Discover the natural wonders just beyond Canmore and Banff, where every stop offers a new story and unforgettable views. The journey begins with Grassi Lake,...

Immerse yourself in the calming embrace of nature with a private guided Forest Bathing session. This experience offers a unique chance to slow down and...
These answers are based on answers previously given to Cool Banff customers' questions.