Frequently Asked Questions
These answers are based on answers previously given to Cool Banff customers' questions.

Water cascades into this narrow canyon in the heat of summer, but in the winter the thundering falls freeze solid to create natural ice sculptures....

Experience two of Banff's best attractions in one guided tour, cycling the world famous Bow Valley Parkway by e-Bike to access Banff's most popular dayhike...

Join us for an unforgettable sunset and stargazing tour in the breathtaking Banff National Park, where adventure meets natural beauty. This immersive experience takes you...

See the very best of Banff National Park in one unforgettable day. Departing from Calgary or Banff, this full-day guided experience takes you through the...

Experience Banff with all your senses on this delicious walking and nibbling tour of Canada’s most iconic mountain town. Join Joanna... your local Banff guide...

Johnston Canyon is one of Banff National Park’s most popular hiking spots, but most people don’t think to experience it at night. Your headlight (yours...

Embark on a 2-hour Electric Fat Biking tour in Banff National Park, blending adrenaline with the unmatched beauty of the Canadian Rockies. From the scenic...

This half-day tour showcases some of the most breathtaking landscapes in the Canadian Rockies and circles the Minnewanka Loop, renowned for its spectacular natural beauty...

On this leisurely 2 to 2 hours and 30 minutes leisurely e-bike tour you will explore the best spots in and around Banff, cruising between...

This easy 3-kilometer trail through Kootenay National Park to see the historical Paint Pots is the perfect introduction to snowshoeing. You'll hike along a snowy...

HISTORY, CULTURE, NATURE & MORE - THE PERFECT "WELCOME TO BANFF" TOUR! * Explore the breathtaking scenery of Banff on a 2-hour walking tour. Stroll...

※Please note that during the summer season (June to mid-October), our itinerary will include Moraine Lake as an additional destination. When Moraine Lake closes for...

Trek through Johnston Canyon to a world of frozen waterfalls and pillars of blue ice. Learn about the formation of the canyon and photograph the...

Experience Banff with all your senses on the town’s original —and most delicious —walking food tour through one of Canada’s most breathtaking mountain destinations. Stroll...

The best‑value, highest‑quality food tour in the Rockies, featuring: 5 delicious food tastings at beloved local restaurants 3 alcoholic beverages (local craft drinks + signature...

*** Seasonal Destination Schedule*** June 1 – October 12 ➡️ Moraine Lake October 13 – May 31 ➡️ Johnston Canyon (when Moraine Lake is closed)...

Explore the stunning highlights of the Canadian Rockies with visits to iconic lakes and glaciers. Discover the turquoise beauty of Lake Louise and the scenic...

Join us for an exciting and interactive E-bike tour that highlights the very best of Banff! Starting in the heart of downtown, ride to iconic...

Banff's only guided townsite tour by e-bike! Avoid the crowds and traffic in the big bus as you coast along bike paths and side streets...

Explore the stunning highlights of the Canadian Rockies with visits to iconic lakes and glaciers. Star your adventure at the picturesque Lake Minnewanka, where mountain...
These answers are based on answers previously given to Cool Banff customers' questions.